Terms of Service
Last updated: November 15, 2025
Acceptance of Terms
By accessing and using the GSI Equipment Authority website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our services.
These terms apply to all users of our website, including healthcare professionals, biomedical technicians, students, and other individuals seeking technical information about GSI equipment.
Service Description
Technical Resources
GSI Equipment Authority provides educational and informational resources related to GSI audiometer equipment maintenance, repair, and troubleshooting. Our services include:
- Technical guides and repair procedures
- Maintenance schedules and protocols
- Troubleshooting resources and solutions
- Professional technical support consultations
- Equipment specification references
Professional Support
We offer technical consultation services provided by certified biomedical technicians. This support is intended for educational and guidance purposes only and does not constitute on-site service or warranty coverage.
User Responsibilities
Professional Competency
Users are responsible for ensuring they have appropriate training, certification, and authorization before attempting any equipment maintenance or repair procedures. Complex repairs should only be performed by qualified technicians.
Safety Compliance
- Follow all safety precautions outlined in technical guides
- Comply with institutional policies and procedures
- Ensure proper training before performing any procedures
- Use appropriate personal protective equipment
- Maintain equipment calibration and performance standards
Accurate Information
When submitting technical questions or repair tips, you agree to provide accurate, complete, and truthful information. Do not include patient information, proprietary data, or confidential institutional details unless specifically necessary for technical resolution.
Limitations and Disclaimers
Educational Purpose
All information provided is for educational purposes only. GSI Equipment Authority is not responsible for the results of any actions taken based on our resources. Users assume full responsibility for their use of this information.
No Warranty Coverage
Our services do not provide, extend, or replace manufacturer warranty coverage. Unauthorized repairs may void equipment warranties. Always consult with authorized service providers for warranty-covered repairs.
Professional Judgment
Technical guidance provided through our support services represents professional opinion based on available information. Final decisions regarding equipment repair, replacement, or safety measures remain with qualified local technicians and management.
Intellectual Property
Content Ownership
Original content created by GSI Equipment Authority is protected by copyright. Users may access, download, and print materials for personal professional use, but may not redistribute, modify, or commercialize our content without permission.
Third-Party Content
References to GSI specifications, manufacturer documentation, and industry standards remain the property of their respective owners. We provide this information for educational reference only.
User Contributions
By submitting repair tips, technical questions, or other content, you grant us permission to use, edit, and publish this information for educational purposes, with appropriate attribution where possible.
Prohibited Uses
You agree not to use our services for:
- Unauthorized commercial purposes or resale of information
- Attempts to reverse engineer proprietary technologies
- Circumventing manufacturer service requirements
- Violating applicable laws, regulations, or professional standards
- Compromising patient safety or equipment integrity
- Sharing confidential or proprietary information
- Misrepresenting qualifications or authorization
Liability Limitations
Service Availability
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. Scheduled maintenance and unforeseen technical issues may temporarily affect service availability.
Information Accuracy
While we work to ensure accuracy of all technical information, equipment specifications and procedures may change. Users should verify current manufacturer recommendations and regulatory requirements.
Consequential Damages
GSI Equipment Authority shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services, including but not limited to equipment damage, service interruptions, or operational impacts.
Professional Standards
Regulatory Compliance
Users are responsible for ensuring compliance with all applicable regulations, including FDA medical device requirements, OSHA safety standards, and institutional policies. Our resources are provided to support, not replace, formal compliance programs.
Professional Ethics
Healthcare professionals using our services agree to maintain appropriate professional standards, including patient confidentiality, equipment safety, and competency requirements established by professional organizations.
Termination
We reserve the right to terminate or suspend access to our services for users who violate these terms, misuse our resources, or engage in activities that compromise safety or professional standards. Termination may be immediate and without prior notice for serious violations.
Users may discontinue use of our services at any time. Provisions regarding intellectual property, liability limitations, and professional responsibilities shall survive termination of service.
Changes to Terms
We may update these Terms of Service periodically to reflect changes in our services, legal requirements, or professional standards. Significant changes will be announced prominently on our website with reasonable advance notice.
Continued use of our services after term changes constitutes acceptance of the updated terms. Users who disagree with changes should discontinue use of our services.
Important Safety Notice
Patient Safety First: All equipment maintenance and repair activities must prioritize patient safety and comply with institutional protocols.
Emergency Procedures: For critical equipment failures or patient safety concerns, contact your institution's biomedical engineering department immediately. Our services are not intended for emergency response.
Professional Supervision: Complex repairs should only be performed under appropriate professional supervision with proper authorization and documentation.
Contact Information
For questions about these Terms of Service or our technical support services:
Email: [email protected]
Technical Support: [email protected]
Response Time: Within 2 business days for terms-related inquiries
These terms govern only the GSI Equipment Authority website and services. Manufacturer terms, institutional policies, and regulatory requirements may impose additional obligations and restrictions.